Exploring four hidden costs relating to foreign body contamination, plus how to prevent an incident.

Within the context of food and beverage production, foreign body contamination refers to the presence of an unwanted physical object (or objects) in a product intended for consumption.

Foreign bodies typically pose health risks to consumers, ranging from choking hazards and internal damage to allergic reactions and the spread of harmful bacteria.

While the top priority is always consumer safety, foreign body incidents can also place your business in jeopardy, resulting in costly product recalls.

But what if we look beyond product recalls to the other costs and consequences? This will help us to understand the hidden effects of foreign body contamination, reinforcing the importance of taking preventative action.

1.
The cost of a damaged reputation

A foreign body incident could have a significant impact on the reputation of your brand – it could result in a loss of consumer trust and make retailers less likely to work with you. This is particularly important in the age of social media, where a negative experience with your product can be shared with millions of people across the globe. 

It can take years for brands to win back trust after a foreign body incident, often at great expense. From the cost of generating positive PR or establishing a new marketing strategy to the struggle of coping with an overall drop in sales or less competitive contracts with retailers, reputation damage comes with a wide range of associated costs.

2.
The cost of disrupting your operation

Along with product recalls, foreign body incidents have the potential to trigger an increase in customer inspections, greater demand for internal audits, and an in depth review of your site’s current control measures. Diverting time, resources, and manpower to these processes could seriously disrupt your operation – making it harder to hit the same production targets and putting a stop to any plans for new product development. Depending on the severity of the foreign body incident, it is also possible that production will come to a halt, with retailers refusing to take any further batches until you can provide evidence of the issue being resolved. Even then, there’s still a chance that your  partners will pull their contracts.

3.
The cost of employee morale & retention

In an ideal world, a foreign body incident would inspire your operatives to band together to resolve the immediate issue and prevent reoccurrence; however, the added pressure combined with an increased workload could result in a culture of blame and finger-pointing, with team members reluctant to take on important tasks in fear of being held responsible for another incident. A charged and stressful environment could even cause operatives to leave your facility and will likely introduce an additional challenge when it comes to attracting new workers. Again, this could cost your business in the long run, as smaller team sizes will result in reduced output. The ongoing cost of recruitment and training inductions is another factor worth considering.

4.
The cost of overhauling your processes 

Depending on the severity of the foreign body incident, it is possible that your facility will be placed under a spotlight. First, the retailers you work with may require you to visit their HQ to explain the situation and outline your plans for the future. They may insist on an increased number of inspections or draw a line in the sand relating to the purchase of a specific piece of equipment or a major change to your processes. Foreign body incidents also attract the attention of auditing bodies who will expect to see corrective and preventative action. Instead of being able to build up to any major changes and work them into your budget, you could be forced to make immediate investments without having the time to find the most cost-effective solution.

So, how do you prevent a foreign body incident?

Now that we’ve explored the hidden costs of a foreign body incident, it’s time to address the best approach to preventing an incident in the first place: prevention before detection.

This is essentially the mindset of reducing the risk of foreign bodies entering your product instead of waiting for them to be discovered through visual, x-ray, or metal detection.

One of the best ways to do this is by selecting the right equipment. That is why Retreeva pens contain the minimum number of components – reducing the risk of small items flying off your pens and into your products.

They are also made from a specially formulated material that does not shatter under duress. This means that even if they are subjected to unnatural or unreasonable force, they will only ever bend or break into two parts.

Finally, Retreeva pens have a unique cartridge suspension system that eliminates the need for metal springs. As a result, your operatives can enjoy a firm writing experience, without the risk of a small metal component contaminating your product.

Have a Question?

    Every now and then, we’d like to send you information that delivers and develops the products and services which are relevant to you. We also may need to share the details you provide with the associate organisation (distributor) in your region. Submitting your details tells us that you’re OK with this and you also agree to our privacy policy and cookie policy. You can, of course, opt out of these communications at any time.

    Yes, please include me but with relevant information onlyNo, I don’t want to be included at all

    Privacy Preference Center